Helping you to take control
User Training and Systems Integration
Once your website has is finished, we are keen that it becomes your tool for your organisation; a system that supports and enhances the way that you run things. We recognise that some of your staff will come onboard more quickly than others, that some will see an opportunity and others a challenge. With this in mind, we think that it’s important to offer ongoing training in the use of your system as part of the e-IGNiTION service.
It may be that a formalised on-site training or website familiarisation programme is the best approach for your organisation once the new system is ready to go live. If that’s perhaps overdoing things for you, and you would prefer a more subtle approach, the client login area of our own site acts as a repository for useful information for our customers. Here you can find manuals and user guides, as well as advice on getting the best from your systems; of course all of this can be backed up with telephone training from our award-winning Support Team.
Ongoing Site Management
Depending upon your original remit and aspirations for developing your site, it is important that you continue to review your website, challenge its relevance to what you do and its success in achieving your goals. Search Engine Optimisation and Analytics activities linked to your main site, e-Store, booking system, blogs or news items can all highlight issues in your site post-implementation, and it is important that your site can change and adapt to reflect the findings of such activities.
For these reasons e-IGNiTION will remain involved with your site long past its initial implementation, advising on maintenance and improvements that you can make to better acheive your goals and keep your site fresh, relevant and targeted.