Service as it should be
Our IT Service Desk has been running from our Lake District Offices for over 5 years, and currently provides a variety of IT support services to customers across a range of market sectors, from commercial to education and central government.
Industry Best Practice
e-IGNiTION’s Website Support Services are a consistent and unique blend of resources, people and competences that mean you are never more than a phone call away from timely assistance with your website. Best practice approaches, based on the industry standard ITIL® IT Service Management approach, combine the latest thinking on the provision of IT services with the expertise gained from years of delivering focussed customer support.
Helping to Manage Change
We recognise that introducing any new IT system brings about change in any organisation, large or small. At e-IGNiTION, we like to work with our customers through implementation and beyond to ensure that you and your staff get the best from your new website and its associated systems. We can help if your site isn’t behaving as it should, if you need some help with your e-mails and domain names, or if you are having difficulty using the Content Management System to add text or images. Customers who have implemented e-commerce systems often need support in adding products, sizes or pricing information, and we are happy to support you and your staff until they are comfortable with the operation of their new system.
Need Some Help?
Our team are available on the telephone 5 days a week from 0900 till 1730 on 08448 708445 and by e-mail or contact form submission at all other times.